Our facility uses an unmanned check-in system. To receive our guidance emails, please enter an email address in the form that you can access on your smartphone on the day of check-in.
Recommended Email Address
Please use a free email service such as Gmail, Outlook.com, or iCloud Mail.These services have fewer delivery issues and are the most reliable way to receive our emails.
If You Use Japanese Mobile Carrier Email
Email addresses provided by Japanese mobile carriers (docomo, au, Softbank, etc., such as @docomo.ne.jp, @ezweb.ne.jp, @softbank.ne.jp) may fail to receive our emails due to spam filters.
If you must use such an address, please allow emails from noreply@tomaro-plus.com by following the instructions below:
If you still do not receive our emails more than one hour after completing the settings, please contact us at
tomaro-plus-support@palacelink.co.jp
*Please note that this service does not guarantee the successful delivery of all emails.*
